Injuries at work are more common than most people realise — and when they happen, they often leave victims unsure of what to do next. Whether it’s a slip, trip, machinery accident, or manual handling injury, it’s important to know your rights and the exact steps to take.
Following the correct accident at work procedure in Ireland ensures you protect your health, secure your legal position, and maximise your chances of fair compensation. Many people delay or miss out on compensation altogether simply because they weren’t aware of the right process.
My Personal Injury Claim ensures that our clients know the correct procedures whenever they get involved in any accidents at their workplace.
So, here’s a guide that outlines everything you need to do — from the moment the accident occurs to making a formal claim — in a way that’s clear, direct, and actionable.
Step 1: Seek Immediate Medical Attention
Your first priority must always be your health. Even if your injury seems minor, get checked by a medical professional. Some injuries, such as soft tissue damage, head trauma or internal injuries, may not show symptoms immediately.
Request a written medical report. This becomes a key part of your evidence, confirming both the nature of your injuries and the link to the workplace incident.
Step 2: Notify Your Employer and Record the Incident
Under Irish law, you're expected to report any workplace accident as soon as possible. Ideally, inform your manager or health and safety officer in writing.
Make sure the accident is officially recorded in:
- The company’s accident book or
- An internal incident report form
You’re entitled to a copy of this report and should keep it safe. It proves the accident occurred and supports your claim.
If your employer refuses to record the incident, document the refusal and report it to your solicitor. This may also breach health and safety regulations.
Step 3: Preserve and Gather Evidence
A strong case is built on strong evidence. Gather what you can:
- Photos or video of the accident scene
- Photos of any visible injuries
- Witness names and statements
- Emails or messages related to the accident or unsafe conditions
If faulty equipment or poor safety practices were involved, note these clearly. Evidence should be collected as early as possible — conditions at the workplace can quickly change.
Step 4: Speak to a Personal Injury Solicitor
You are not legally required to hire a solicitor, but it is highly recommended. Workplace injury claims can involve employers, insurers, medical experts, and legal deadlines.
An experienced personal injury solicitor will:
- Help you understand the strength of your case
- Submit your application to the Injuries Resolution Board (IRB)
- Ensure your claim is accurately valued and fully documented
- Deal with any denial or resistance from insurers
Most reputable solicitors offer a free initial consultation, so there’s no risk in getting advice early.
Step 5: Apply to the Injuries Resolution Board (IRB)
In Ireland, almost all personal injury claims (including workplace accidents) must go through the IRB before court proceedings can begin. This is part of the pre-action process, designed to resolve claims more efficiently.
The IRB will require:
- Completed Form A (application form)
- Medical report from your doctor
- PPS number and signed authorisation
- Relevant supporting documents (photos, witness statements, etc.)
Your solicitor handles this on your behalf. The IRB may then:
- Make an assessment of compensation
- Ask for further evidence
- Refer you for an independent medical evaluation
If both you and your employer (or their insurer) accept the assessment, compensation is paid out. If either party rejects it, you may proceed to court with your solicitor.
Learn more about the process on the IRB’s official website.
Step 6: Be Aware of Time Limits
There is a two-year time limit (known as the statute of limitations) to start your claim from the date of the accident or from the date you became aware of the injury.
Delaying could cost you your right to claim, even if your case is strong. Early action allows your solicitor time to gather the strongest evidence.
Step 7: Understand What Compensation Covers
If your claim is successful, compensation may include:
- General damages: for pain, suffering, and loss of enjoyment of life
- Special damages: for out-of-pocket expenses, such as:
- Medical and rehabilitation costs
- Travel expenses to appointments
- Loss of past and future earnings
- Home modifications or care
The amount varies depending on the severity and impact of your injury. An experienced solicitor ensures no aspect of your claim is overlooked.
Step 8: Know Your Rights as an Employee
You have the right to make a claim without fear of dismissal or punishment. It is against the law for an employer to retaliate against you for pursuing a legitimate injury claim.
If you experience unfair treatment after your injury, such as reduced hours, threats, or demotion, contact your solicitor immediately. You may also be entitled to lodge a claim for unfair dismissal or workplace discrimination.
Learn more about Employment Rights in Ireland from the Workplace Relations Commission.
Step 9: Check If You Qualify for Social Welfare Support
While your injury claim is being assessed, you might be entitled to income support through the Department of Social Protection, including:
- Injury Benefit: if you’re medically certified as unfit for work due to a work accident.
- Disablement Benefit: if your accident leaves you with a long-term disability.
Your solicitor can advise on claiming these in tandem with your legal case.
Conclusion: Take Control of Your Recovery and Claim
A workplace injury can turn your life upside down — physically, emotionally, and financially. But you don’t have to face it alone. By following the correct accident at work procedure, you protect your rights, build a strong claim, and give yourself the best chance at fair compensation.
If you’ve been injured on the job, don’t wait. Our expert at My Personal Injury Claim will guide you through every step of the process. From reporting the accident to securing the compensation you deserve.
Contact us today for free, confidential advice. Or submit your claim enquiry online — and let us take it from there.
